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    The Health and Beauty Spa Industry in South Africa 2024

    Michael Felton | South Africa | 23 September 2024

    The Health and Beauty Spa Industry in South Africa 2020

    Natalie Bryden | South Africa | 24 March 2020

    The Health and Beauty Spa Industry in South Africa 2017

    Nina Shand | South Africa | 21 April 2017

    The Health and Beauty Spa Industry in South Africa 2014

    Tracy Geyer | South Africa | 18 December 2014

    Report Info

    Report Summary Table of Contents
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    Report Coverage

    This report on the health and beauty spa industry in South Africa includes information on revenue and growth, and its evolution with the emergence of new wellness treatments. There is information on the industry’s relationship with the cosmetics and tourism industries, medical procedures and independent and informal spas, notable players, corporate actions, and opportunities for SMES. The report includes profiles of 20 companies including major players such as Sorbet, Amani, Mangwanani and Life Day Spa, and independent and boutique spas such as One and Only, Pezula and Twelve Apostles.

    Introduction

    • South African health and beauty spa revenue grew significantly in 2022 and 2023 following a substantial drop in revenue due to the pandemic. \r\n
    • There are many spa facilities and many plyers, with a few well-known companies having multiple facilities. \r\n
    • The industry was ranked as the 20th largest spa market by revenue, accounting for just 1% of the global industry. \r\n
    • Spend on spa products and services has continued to grow in line with a growing middle class and wellness tourism industry, and an interest in healthy living and stress reduction.

    Trends

    • Destination spas that combine spa services with luxury accommodation, dining, wellness activities and experiential packages.
    • Growing demand for anti-ageing treatments.
    • Growing demand for holistic wellness treatments and preventative care.
    • Increase in mobile spas and group sessions for events and wellness days.
    • Increased focus on and a growing market for male grooming and wellness services.
    • Introduction of customisable membership and loyalty programmes.
    • Partnerships with companies to provide corporate wellness programmes.
    • Rapid growth in wellness tourism.
    • Spas are incorporating stress reduction and mental wellness programmes.

    Opportunities

    • Collaborations and partnerships with hotels, restaurants or local attractions.
    • Developing flexible membership plans and loyalty programmes.
    • Expanding services to include male-specific treatments.
    • Providing mobile and on-demand spa services for events, corporate wellness programmes or private parties.
    • Providing specialised treatments.
    • Spas can tap into wellness tourism by providing holistic wellness experiences.

    Challenges

    • Consumer concerns regarding pricing of treatments and products.
    • Continuous training to keep up with new techniques and technologies.
    • High operational costs and cost of implementing sustainable practices.
    • High-sensitivity to economic instability and downturns.
    • Need to diversify services beyond traditional treatments.
    • Risk of market saturation, with a high urban concentration of spas.
    • Shortage and high turnover of adequately trained and qualified professionals.

    Outlook

    • The outlook ranges from cautiously optimistic to promising, with the pace and nature of growth dependent on several factors. \r\n
    • There is increasing demand for wellness and self-care services, including male wellness. \r\n
    • South Africa’s appeal as a wellness tourism destination is growing. \r\n
    • The market is not considered overtraded, with businesses increasing investment in technology, new treatments and techniques and providing personalised products. \r\n
    • While the industry does cater largely for more affluent people, there is a growing trend to making wellness services more accessible, with more affordable options. \r\n
    • Growth may be hampered by affordability issues.

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    The Health and Beauty Spa Industry in South Africa
    The Health and Beauty Spa Industry in South Africa 2024

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    Industry Landscape

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    Industry Organogram

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    Historical Reports

    The Health and Beauty Spa Industry in South Africa 2020-03-24

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    The Health and Beauty Spa Industry in South Africa 2017-04-21

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    The Health and Beauty Spa Industry in South Africa 2014-12-18

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    Table of Contents

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    PAGE
    1. INTRODUCTION 1
    2. DESCRIPTION OF THE INDUSTRY 1
    2.1. Industry Value Chain 4
    2.2. Geographic Position 5
    2.3. Size of the Industry 6
    3. LOCAL 8
    3.1. State of the Industry 8
    3.2. Key Trends 12
    3.3. Key Issues 12
    3.4. Notable Players 13
    3.5. Corporate Actions 15
    3.6. Regulations 16
    3.7. Enterprise Development and Social Development 16
    4. AFRICA 19
    5. INTERNATIONAL 25
    6. INFLUENCING FACTORS 34
    6.1. Unforeseen Events 34
    6.2. Economic Environment 34
    6.3. Labour 35
    6.4. Travel and Tourism 37
    6.5. Cyclicality 38
    6.6. Environmental Issues 39
    6.7. Technology, R&D, Innovation 40
    6.8. Government Support 40
    6.9. Input Costs 41
    7. COMPETITIVE ENVIRONMENT 42
    7.1. Competition 42
    7.2. Ownership Structure of the Industry 43
    7.3. Barriers to Entry 43
    8. INDUSTRY SUMMARY 44
    9. OUTLOOK 45
    10. INDUSTRY ASSOCIATIONS 45
    11. REFERENCES 46
    11.1. Publications 46
    11.2. Websites 47
    Annexure 1 50
    Industry Legislation and Regulations 50
    Appendix 1 56
    Summary of Notable Players 56
    COMPANY PROFILES 60
    AFRICOLOGY (PTY) LTD 60
    AMANI SPA AND WELLNESS (PTY) LTD 62
    BUSHMANS KLOOF WILDERNESS RESERVE AND WELLNESS RETREAT (PTY) LTD 64
    CAPE GRACE HOTEL (PTY) LTD 66
    CLASSIC COLLECTION (PTY) LTD 68
    FAIRLAWNS BOUTIQUE HOTEL AND SPA (PTY) LTD 70
    FOREVER RESORTS (PTY) LTD 71
    FRESH WELLNESS (PTY) LTD 74
    GREATER CRADLE HOSPITALITY (PTY) LTD 75
    IBLOOM SOLUTIONS (PTY) LTD 77
    LIFE DAY SPA (PTY) LTD 79
    MANGWANANI GROUP (PTY) LTD 81
    MERDJAN HEALTH SPAS S A CC 83
    MOUNT NELSON HOTEL (BRANCH OF MOUNT NELSON HOTEL LTD) 85
    ONE AND ONLY CAPE TOWN (RF) (PTY) LTD 87
    PEZULA NATURE RETREAT (PTY) LTD 89
    RESHUB (PTY) LTD 91
    SAXON HOTEL (PTY) LTD 93
    SORBET EXPERIENCE (PTY) LTD (THE) 95
    TWELVE APOSTLES HOTEL (PTY) LTD (THE) 97

    Report Coverage

    This report focuses on the Health and Beauty Spa Industry including the latest trends and developments and factors that influence the sector. There are profiles of 25 companies including national chains and franchises such as Mangwanani, Amani, Africology Imbalie and Sorbet. There are also profiles of hotels that operate in the sector such as the Mount Nelson and One and Only.

    Introduction

    This report focuses on the South African health and beauty spa industry. The South African spa industry revenue is estimated to have reached approximately R9.5bn in revenues in 2017. In 2017 there were 1,161 spa facilities in the country employing more than 23,000 people. Spend on spa products and services had continued to grow in line with a growing middle class, a booming wellness tourism industry and a general interest in healthy living and stress reduction.\r\n\r\nHowever, the coronavirus and resulting travel restrictions have effectively stopped travel and tourism, which will have serious implications for the tourism and spa industries. The lockdown has seen all spas in South Africa close their doors. Many spas and beauty salons had already closed prior to the lockdown in order to protect their staff and customers. As an industry that comes into direct, close contact with the public, the spa industry will experience significant losses, even after the virus is contained, as customers may continue to exercise social distancing.

    Strengths

    • The industry relies on wellness tourism, which is growing faster than any other travel sector globally.
    • The sector is characterised by high levels of innovation and developments in treatments and spa facilities.
    • The spa industry is reliant on an increasing focus on health and wellness, which is growing in importance globally.

    Weaknesses

    • Spas are a luxury reserved for the wealthy, which limits the sector’s growth.
    • The majority of services such as massages are discretionary, so industry performance is tied to disposable income and consumer confidence.
    • The spa industry is highly fragmented and unregulated – there is no regulatory body which ensures that quality standards are maintained across the industry.

    Opportunities

    • By providing education on the benefits of various treatments, spas can attract new customers and upsell or cross-sell to existing ones.
    • Company employee wellness initiatives.
    • Marketing on-demand spa services to busy professionals.
    • Marketing treatment packages in niche markets such as to old people, families, teenagers and pregnant women.
    • Provision of African products and services.
    • The industry needs to train more therapists as it grows. This is an opportunity for companies involved in training.

    Threats

    • A shortage of qualified therapists means intense competition for skilled employees.
    • Coronavirus is restricting travel, resulting in fewer foreign and domestic guests in the hotel/resort sector.
    • For small players, competition from large, luxury facilities at hotels and game lodges.
    • Inferior quality products applied by unskilled employees results in reputational damage to the industry.
    • The ability for anyone to buy spa machinery, such as micro-needling equipment online.
    • The majority of services are discretionary and industry performance is tied to disposable income and confidence.
    • Weak economy and further downgrades by ratings agencies may result in constrained domestic spend and a further increase in the cost of importing equipment and products.

    Outlook

    Globally, the spa industry is expected to grow at an average annual rate of 6.4% to reach US$127.6bn in 2022, up from US$93.6bn in 2017. South Africa has a mature spa industry, so if South African spas keep pace with global growth rates, the spa industry in South Africa could be worth US$916.4m (R16bn on 20 March 2020 exchange rate) in 2022. If revenue projections prove to be correct, the industry could employ as many as 35,589 people in 2022. However, travel is being deferred until the coronavirus threat has abated, so the industry, especially those relying on tourists, will suffer in the sort to medium term.

    Read More..
    The Health and Beauty Spa Industry in South Africa
    The Health and Beauty Spa Industry in South Africa 2020

    Full Report

    R 1 900.00(ZAR) estimated $107.74 (USD)*

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    Industry Landscape

    R 1 330.00(ZAR) estimated $ 75.42 (USD)*

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    Historical Reports

    The Health and Beauty Spa Industry in South Africa 2024-09-23

    R 20 000.00(ZAR) estimated $1134.15 (USD)*

    View Report Add to Cart

    The Health and Beauty Spa Industry in South Africa 2017-04-21

    R 1 900.00(ZAR) estimated $107.74 (USD)*

    View Report Add to Cart

    The Health and Beauty Spa Industry in South Africa 2014-12-18

    R 1 900.00(ZAR) estimated $107.74 (USD)*

    View Report Add to Cart

    Table of Contents

    [ Close ]
    PAGE
    1. INTRODUCTION 1
    2. DESCRIPTION OF THE INDUSTRY 1
    2.1. Industry Value Chain 2
    2.2. Geographic Position 3
    3. SIZE OF THE INDUSTRY 3
    4. STATE OF THE INDUSTRY 4
    4.1. Local 4
    4.1.1. Corporate Actions 5
    4.1.2. Regulations 6
    4.1.3. Enterprise Development and Social Economic Development 7
    4.2. Continental 8
    4.3. International 9
    5. INFLUENCING FACTORS 13
    5.1. Coronavirus 13
    5.2. Tourism 13
    5.3. Economic Environment 14
    5.4. Rising Operating Costs 15
    5.5. Technology, Research and Development (R&D) and Innovation 16
    5.6. Labour 16
    5.7. Cyclicality 18
    5.8. Environmental Concerns 18
    6. COMPETITION 19
    6.1. Barriers to Entry 19
    7. SWOT ANALYSIS 20
    8. OUTLOOK 21
    9. INDUSTRY ASSOCIATIONS 21
    10. REFERENCES 21
    10.1. Publications 21
    10.2. Websites 22
    APPENDIX 1 24
    Summary of Notable Players 24
    COMPANY PROFILES 28
    AFRICOLOGY (PTY) LTD 28
    AMANI AFRICAN SPAS (PTY) LTD 30
    AP ARABELLA (PTY) LTD 32
    BUSHMANS KLOOF WILDERNESS RESERVE AND WELLNESS RETREAT (PTY) LTD 34
    CAPE GRACE HOTEL (PTY) LTD 36
    DELAIRE (PTY) LTD 38
    FAIRLAWNS BOUTIQUE HOTEL AND SPA (PTY) LTD 40
    FORDOUN LEISURE (PTY) LTD 42
    FOREVER RESORTS (PTY) LTD 44
    FRESH WELLNESS (PTY) LTD 47
    GATSBY (PTY) LTD 48
    IMBALIE BEAUTY LTD 50
    INERCORE PROPERTIES (PTY) LTD 53
    KAT LEISURE (PTY) LTD 55
    LE LUDE MCC CC 58
    MANGWANANI GROUP (PTY) LTD 60
    MERDJAN HEALTH SPAS S A CC 62
    MOUNT NELSON HOTEL LTD 64
    ONE AND ONLY CAPE TOWN (RF) (PTY) LTD 66
    PEZULA RESORT HOTEL AND SPA (PTY) LTD 68
    PLATINUM VALLEY HOLDINGS (PTY) LTD 70
    SAXON HOTEL (PTY) LTD 72
    SORBET EXPERIENCE (PTY) LTD (THE) 74
    TINTSWALO CLASSIC COLLECTION (PTY) LTD 77
    TWELVE APOSTLES HOTEL (PTY) LTD (THE) 79

    Introduction

    This report focuses on the South African health and beauty spa industry. Total South African industry revenue is conservatively estimated to have reached approximately R1.54bn in 2016. Of the more than 700 spa facilities in the country, 200 are members of the South African Spa Association (SASA) and the industry employed more than 5,500 people in 2016. Industry growth rates for 2015 and 2016 were lower than predicted by the South African Spa Benchmark Report undertaken in 2014 according to SASA Executive Director, Nadine de Freitas. This was in part due to general adverse economic conditions as well as a drop in government spending on conferences and fewer foreign tourists following government’s introduction of stricter visa requirements.

    Strengths

    • The industry is based on health and wellness which has become increasingly important.
    • The sector is characterised by the high level of innovation and developments in treatments and spa facilities.
    • The sector is supported by the country’s healthy tourist industry.
    • There is room for many different types and sizes of spas and beauty salons.

    Weaknesses

    • Lack of formal standards and regulations to govern the industry, although there are strong local associations that try to ensure high standards.
    • Particularly vulnerable to economic pressures.
    • Perception that spas are a luxury reserved for the wealthy affects patronage.

    Opportunities

    • Establishment of spas in residential lifestyle real estate developments.
    • Growing multi-cultural middle class.
    • Promotion of unique concepts such as African spas, container spas and herbal spas.
    • Treatment packages targeting niche markets such as older generation, families, teenagers and pregnant women.
    • Workplace wellness and employee wellness initiatives.

    Threats

    • Lack of qualified therapists.
    • Weak economic growth and further downgrades by ratings agencies.

    Outlook

    Estimated global revenue of US$3.72-trillion indicates that the spa industry has continued to grow both nationally and internationally with more people turning to health spas for their overall physical and mental well-being. According to role players, 2017 has already seen the launch of six new spas in the country and an increasing focus on wellness and relaxation is expected. Analysts predict that total domestic industry revenue will increase by 10% in 2017 as long as further downgrades by global ratings agencies are not imposed.

    The Health and Beauty Spa Industry in South Africa
    The Health and Beauty Spa Industry in South Africa 2017

    Full Report

    R 1 900.00(ZAR) estimated $107.74 (USD)*

    Buy Now +

    Industry Landscape

    R 1 330.00(ZAR) estimated $ 75.42 (USD)*

    Buy Now +

    Historical Reports

    The Health and Beauty Spa Industry in South Africa 2024-09-23

    R 20 000.00(ZAR) estimated $1134.15 (USD)*

    View Report Add to Cart

    The Health and Beauty Spa Industry in South Africa 2020-03-24

    R 1 900.00(ZAR) estimated $107.74 (USD)*

    View Report Add to Cart

    The Health and Beauty Spa Industry in South Africa 2014-12-18

    R 1 900.00(ZAR) estimated $107.74 (USD)*

    View Report Add to Cart

    Table of Contents

    [ Close ]
    PAGE
    1. INTRODUCTION 1
    2. DESCRIPTION OF THE INDUSTRY 1
    2.1. Industry Value Chain 2
    2.2. Geographic Position 3
    3. SIZE OF THE INDUSTRY 4
    4. STATE OF THE INDUSTRY 8
    4.1. Local 8
    4.1.1. Corporate Actions 10
    4.1.2. Regulations 10
    4.1.3. Enterprise Development and Social Economic Development 11
    4.2. Continental 13
    4.3. International 15
    5. INFLUENCING FACTORS 16
    5.1. Tourism 16
    5.2. Economic Environment 16
    5.3. Rising Operating Costs 17
    5.4. Technology, Research and Development (R&D) and Innovation 17
    5.5. Labour 18
    5.6. Cyclicality 20
    5.7. Environmental Concerns 20
    6. COMPETITION 21
    6.1. Barriers to Entry 22
    7. SWOT ANALYSIS 22
    8. OUTLOOK 23
    9. INDUSTRY ASSOCIATIONS 23
    10. REFERENCES 24
    10.1. Publications 24
    10.2. Websites 24
    COMPANY PROFILES 26
    AFRICOLOGY (PTY) LTD 26
    AMANI AFRICAN SPAS (PTY) LTD 28
    AP ARABELLA (PTY) LTD 30
    BUSHMANS KLOOF WILDERNESS RESERVE AND WELLNESS RETREAT (PTY) LTD 32
    CAPE GRACE HOTEL (PTY) LTD 34
    DELAIRE (PTY) LTD 36
    FAIRLAWNS BOUTIQUE HOTEL AND SPA (PTY) LTD 38
    FORDOUN LEISURE (PTY) LTD 40
    FOREVER RESORTS (PTY) LTD 42
    FRESH WELLNESS (PTY) LTD 45
    GATSBY (PTY) LTD 46
    IMBALIE BEAUTY LTD 48
    INERCORE PROPERTIES (PTY) LTD 51
    KAT LEISURE (PTY) LTD 53
    LE LUDE MCC CC 55
    MANGWANANI GROUP (PTY) LTD 57
    MERDJAN HEALTH SPAS SA CC 59
    MOUNT NELSON HOTEL LTD 62
    ONE AND ONLY CAPE TOWN (RF) (PTY) LTD 64
    PEZULA RESORT HOTEL AND SPA (PTY) LTD 66
    PLATINUM VALLEY HOLDINGS (PTY) LTD 68
    SAXON HOTEL (PTY) LTD 70
    SORBET EXPERIENCE (PTY) LTD (THE) 72
    TINTSWALO AT WATERFALL (PTY) LTD 74
    TWELVE APOSTLES HOTEL (PTY) LTD (THE) 76
    VEXICURE (PTY) LTD 78

    Introduction

    This report focuses on the South African health and beauty spa industry. Total South African industry revenue over the last five years has increased by 261% and reached approximately R1.4bn as at March 2014. Of the more than 500 spa facilities in the country, 494 are associated with the South African Spa Association and employed almost 5,000 people in 2014. According to the South African Spa Benchmark Report (2014), total industry revenue is predicted to increase by 10% in 2015.

    Strengths

    • High level of innovation and developments in treatments and spa facilities.
    • Many different types and sizes of spas and beauty salons.
    • Supported by the country’s healthy tourist industry.
    • The industry is based on health and wellness which has become important for spa visitors in the overall promotion of well-being.

    Weaknesses

    • Lack of formal regulations to govern the industry, although there are strong local associations that try to ensure high standards.
    • Particularly vulnerable to economic pressures.
    • Perception that spas are only for the wealthy.

    Opportunities

    • Growing multi-cultural middle class.
    • Treatment packages targeting niche markets – older generation, families, teenagers, pregnant women and corporate wellness.

    Threats

    • Increasing input costs, especially the cost of electricity.
    • Lack of qualified therapists.

    Outlook

    Estimated global revenue of US$3.4-trillion indicates that the spa industry has continued to grow both nationally and internationally with more people turning to health spas for their overall physical and mental well-being. To generate growth, spas have expanded their array of treatments, particularly in the area of anti-aging and medical treatments. According to industry players, the elderly generation is expected to be a lucrative market in future so the range of anti-aging services is likely to expand. Analysts predict that total domestic industry revenue will increase by 10% in 2015.

    The Health and Beauty Spa Industry in South Africa
    The Health and Beauty Spa Industry in South Africa 2014

    Full Report

    R 1 900.00(ZAR) estimated $107.74 (USD)*

    Buy Now +

    Industry Landscape

    R 1 330.00(ZAR) estimated $ 75.42 (USD)*

    Buy Now +

    Industry Organogram

    R 450.00(ZAR) estimated $ 25.52 (USD)*

    Buy Now Add to Cart

    Historical Reports

    The Health and Beauty Spa Industry in South Africa 2024-09-23

    R 20 000.00(ZAR) estimated $1134.15 (USD)*

    View Report Add to Cart

    The Health and Beauty Spa Industry in South Africa 2020-03-24

    R 1 900.00(ZAR) estimated $107.74 (USD)*

    View Report Add to Cart

    The Health and Beauty Spa Industry in South Africa 2017-04-21

    R 1 900.00(ZAR) estimated $107.74 (USD)*

    View Report Add to Cart

    Table of Contents

    [ Close ]
    PAGE
    1. INTRODUCTION 1
    2. DESCRIPTION OF THE INDUSTRY 1
    2.1. Industry Supply Chain 2
    2.2. Geographic Position 3
    3. SIZE OF THE INDUSTRY 3
    4. STATE OF THE INDUSTRY 6
    4.1. Local 6
    4.1.1. Regulations & Government Programmes 7
    4.1.2. Enterprise Development and Social Economic Development 8
    4.2. Continental 9
    4.3. International 10
    5. INFLUENCING FACTORS 10
    5.1. Health and Wellness and Conferencing Tourism 10
    5.2. Labour 11
    5.2.1. General 11
    5.2.2. Employment Figures 11
    5.2.3. Unions 11
    5.2.4. Skills and Training 11
    5.3. Economic Environment 12
    5.4 Rising Input Costs 12
    5.5 Cyclicality 12
    5.6 Information Technology 12
    5.7 Environmental Concerns 13
    6 COMPETITION 13
    6.1 Barriers to Entry 14
    6.2 Research and Development (R&D) and Innovation 14
    7 SWOT ANALYSIS 14
    8 OUTLOOK 14
    9 INDUSTRY ASSOCIATIONS 16
    10 REFERENCES 16
    10.1 Publications 16
    10.2 Website 16
    ORGANOGRAM 17
    COMPANY PROFILES 19
    AP ARABELLA (PTY) LTD 19
    BUSHMANS KLOOF WILDERNESS RESERVE & WELLNESS RETREAT (PTY) LTD 20
    CAPE GRACE HOTEL (PTY) LTD 22
    CRADLE HEALTHSPA (PTY) LTD (THE) 24
    DELAIRE (PTY) LTD 25
    EQUESTRIAN BOUTIQUE (PTY) LTD 27
    FORDOUN LEISURE (PTY) LTD 29
    FOREVER RESORTS (PTY) LTD 31
    GATSBY (PTY) LTD 34
    IMBALIE BEAUTY LTD 35
    INERCORE PROPERTIES (PTY) LTD 38
    JERSEY LANE MANOR (PTY) LTD 39
    MANGWANANI GROUP (PTY) LTD 41
    MERDJAN HEALTH SPAS SA CC 42
    MOUNT NELSON HOTEL LTD 44
    ONE & ONLY CAPE TOWN (PTY) LTD 45
    PEZULA RESORT HOTEL & SPA (PTY) LTD 47
    ROSENHOF COUNTRY HOUSE AND ART GALLERY CC 48
    SAXON HOTEL (PTY) LTD 49
    TWELVE APOSTLES HOTEL (PTY) LTD (THE) 51
    VEXICURE (PTY) LTD 53

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